Business Services
Telecommunications Networking
Challenges Facing Your Business:
​
-
High Telecom Costs: Mergers, acquisitions, and redundant circuits have led to overextended telecom network spending.
​
-
Complex Billing: A high volume of invoices from multiple network providers creates billing issues and administrative overhead.
​​
-
Network Downtime Risk: Single telecom utility entrances in new office buildings leave networks vulnerable to disruption.
​
Outcomes Delivered:
​
-
Network Cost Optimization: Reduced overall network costs by optimizing network topology to match office footprints.
​
-
Hybrid Cloud Savings: Leveraged existing data center space and direct connections to AWS and Azure to reduce cloud costs.
​
-
Increased Network Reliability: Ensured network uptime in new office builds by sourcing dual and redundant utility entrances.
​
​
​
​
Unified Communications as a Service (UCaaS)
Challenges Facing Your Business:
​
-
Fragmented Communication: Multiple vendors for conference rooms, web meetings, telephony, contact center, and webinars created a complex and inefficient communication stack.
​​
-
Unreliable Communication: Inconsistent VoIP and web meeting reliability hindered productivity and collaboration.
​​
-
Poor Video Conferencing Experience: Subpar video conferencing led to reliance on audio-only calls, negatively impacting employee connection and company culture.
​​
-
Complex Video Conferencing Setup: Difficult-to-use conference room technology resulted in employees defaulting to traditional phone calls.
​​
-
Constant Task Switching: Juggling separate chat, document, email, video, and phone tools wasting valuable time and reduced efficiency.​​
​
Outcomes Delivered:
​
-
Enhanced Collaboration: Crisp video conferencing fostered face-to-face interaction, boosting employee productivity and morale.
​​
-
Increased Efficiency: A single UCaaS application for video, telephony, email, calendar, documents, and notes reduced task switching by 25%, saving employees significant time.
​​
-
Simplified Video Conferencing Setup: One-touch start video conferencing saved each employee 10-15 minutes of daily tech troubleshooting.
​​
-
Cost Savings: Transitioning to VoIP telephony reduced costs by up to 50% annually.
​​
-
Seamless Connectivity: A unified UCaaS application provided consistent connectivity across laptops and mobile devices, whether in the office, at home, or on the go.