Forrest Katzer

Today’s customers want fast, frictionless, and personalized service without waiting on hold or repeating themselves across channels. As a...

As a trusted advisor, I work with companies every day who are trying to cut through the noise and find the right tools to better serve...

In today's breakneck tech race, where yesterday's innovation is today's antique, small businesses (SMBs) are left standing at a dizzying...